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Medford Irrigation District - Office Assistant

Posted: 10/5/26
Location: Central Point, OR
Salary: $23.00-$26.00 an hour DOE

 

Application Deadline: Open Until Filled

 

OFFICE ASSISTANT JOB DESCRIPTION

Title: Office Assistant-Temporary General

Position Summary: The Office Assistant provides a wide variety of clerical tasks related to the general operations of the district.

 

Essential Functions/Major Assignments:

Customer service administration, including but not limited to:

  • Prepares annual water user Assessment billings.
  • Reviews billings for accuracy and conducts necessary research to resolve problems.
  • Accepts and posts payments.
  • Processes delinquency notices, shut-offs and re-connects, new accounts, and other work orders.
  • Calculates and prepares pro-rated billings as necessary.
  • Responds to questions from the public in person, over the telephone, and through written correspondence regarding accounts and other general information.
  • Receives office visitors; ascertains nature of business, responds to routine questions, or makes arrangements to see the proper person.
  • Works full-time in-person at our Central Point office location

Office management, including but not limited to:

  • Performs various clerical tasks in support of department functions, e.g., photocopying, filing, answering the telephone, taking messages.
  • Organizes and archives old or inactive files according to records retention requirements.
  • Types and composes general correspondence, summaries, reports, advertisements,
  • Provides safety training, orientation, information, and assistance to new personnel regarding District policies and procedures.
  • Prepares Board packets.
  • Maintain an adequate level of office supplies and enable efficient use of supplies.
  • Completes assessment requests from title companies.

Secondary Assignments

  • Maintains work areas in a clean and orderly manner.
  • Office and restroom maintenance.

Irrigation District-specific Functions:

  • Water rights transfers and GIS data reconciliation.

 

Interpersonal Contacts:

Will have regular communication inside and outside the organization to exchange ideas and gather information.

 

Specific Job Knowledge, Skill, and Ability:

Knowledge of:

  • Public meeting and record-keeping laws and procedures
  • Customer service principles
  • District rules and policies
  • Personnel record-keeping practices

Skill and Ability to:

  • Ability to effectively edit letters, documents, etc. for grammatical and spelling accuracy.
  • Strong working knowledge of MS Word, Excel, Outlook, etc.
  • Ability to learn and utilize specific software utilized by the district for billing, as well as any other required software.
  • Skill and ability to research as necessary to obtain information for reports, projects, and meetings.
  • Skill and ability to perform accurate mathematical calculations.
  • Skill and ability to understand and follow all safety rules and procedures established for work areas.
  • Must be able to work independently to solve problems and seek assistance if and when required.
  • Must be able to communicate effectively with co-workers, the Board, and with the public.

 

Education, Experience, and Certification/Licensure:

Required

  • High School diploma or equivalent
  • Three years of related office experience performing similar job functions
  • Equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the job Desired
  • Experience with customer service and ability to manage diverse customers.

Job Conditions:

  • This position operates in a typical office setting.
  • The work schedule is Monday through Friday during regular office hours.
  • Routinely uses standard office equipment, especially computers and mobile devices
  • While performing the duties of this position, the employee is frequently required to sit, stand, kneel, communicate, reach, and manipulate objects, tools, or controls.
  • The employee must occasionally lift or move office products and supplies, up to 25-40 pounds.

 

How to Apply:

Mail, Email, In Person