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Mid Columbia Economic Development District - Transportation Operation Director

Posted: 1/11/2021
Salary: $54,985 - $60,621
Location: The Dalles, OR

Maintains, monitors, and oversees daily operations of the LINK public transit. Serves as Fleet Manager; responsible for the purchase and sale of vehicles and vehicle maintenance services.


1. Performs supervisory responsibilities of Transportation Network staff including effective recommendations on hiring, training, work schedule, employee grievance, and performance evaluations.

  • Promotes and maintains accountability of Transportation Network staff.
  • Provides ongoing training for staff in adherence to policies and procedures.
  • Assists with the coordinated development and implementation of ADA passenger assistance, and safety training programs for staff with management.
  • Trains and manages Transportation Network staff on MCEDD grievance policies and procedures.
  • Trains staff on adherence to laws appropriate to the Transportation Network.
  • Ensures Transportation Network staff is properly trained on passenger assistance and defensive driving on a three year cycle (or more if needed).
  • Ensures Transportation Network staff maintains high customer service skills through training and coaching.

2. Manages assets, including vehicle fleet and The Dalles Transit Center.

  • Assists in purchasing all vehicles through the procurement process and selling all vehicles for maximum amount possible.
  • Ensures all vehicles adhere to the vehicle maintenance policy.

3. Implements and evaluates Transportation Network routes and service delivery.

  • Reviews daily manifests for ridership, driver accounting, and timeliness of rides delivered.
  • Maintains processes to implement necessary policies and requirements.
  • Implements corrective actions as necessary.
  • Assigns staff for necessary service delivery.
  • Reviews maintenance requirements for vehicles.
  • Develops and implements route planning and service delivery.
  • Develops procedures for route development and service delivery.

4. Train all Transportation Network staff on scheduling software. Transportation Operations Director 2

5. Collaborates with internal and external personnel (state and public agencies,parents, transportation regulation agencies, vendors, etc.)

6. Facilitates and/or participates in meetings and workshops for the purpose of identifying issues, developing recommendations, supporting other staff, increasing knowledge of transportation, and serving as a MCEDD representative. Facilitates meetings of the transportation advisory committees (eg Special Transportation Fund committee) in accordance with state requirements.

7. Works with the Finance Manager to develop and monitor budget allocations, expenditures, fund balances and related financial activities for the purpose of ensuring that allocations are accurate, revenues are recorded, expenses are within budget limits, and fiscal practices are followed. Provides necessary information for quarterly reporting to ODOT and other funders.

8. Provides instruction to staff and covers daily operations as needed for coverage in the office or in the field.

9. Responds to emergency situations during and after normal business hours for the purpose of resolving immediate safety concerns.


  • Follow MCEDD policies and procedures. Follow all safety rules and procedures for work areas. Maintain work areas in a clean and orderly manner.
  • Maintain cooperative working relationships with other District staff, member organizations, and the general public.
  • Maintain proficiency by attending trainings and meetings, reading materials, and meeting with others in areas of responsibility.
  • Set goals and establish processes and procedures to accomplish goals.
  • Other duties as assigned.

Minimum Qualifications: Knowledge of principles and practices of public transit services, program planning, development, implementation, management and evaluation theory and personnel practices. Thorough knowledge of functions of public and private sectors in service delivery area and state; committee management and group record keeping; supervision principles and modern personnel practices. Ability to work in a management team environment; evaluate reports, research studies, and other data against both judgmental and verifiable criteria; learn, interpret, and implement legal requirements; adjust to changing needs of the program; communicate clearly and effectively both orally and in writing; research, plan, organize, prioritize, direct, and implement a wide variety of tasks, projects, and programs; function as a mediator and facilitator; analyze issues quickly, summarize and present differing views accurately to promote positive resolution; supervise and coordinate the work of Transportation Network employees/volunteers; establish and maintain effective working relationships within the agency and in the community; work flexible hours to meet Transportation Operations Director 3 program demands; create and maintain a positive, non-judgmental, and motivational atmosphere for co-workers. Skills in public transit design, implementation, and evaluation; communication; negotiation; budgeting and planning principles. Possess a valid Commercial Driver’s License with a passenger endorsement. Education, Experience and Training: Bachelor’s degree in business or public administration, transit work, or related field; or four years combination of management experience with at least one year of transit management preferred; or satisfactory combination of education, experience and training as determined by the hiring authority.

While performing the duties of this job, the Operations Director is frequently required to sit, talk, see, and hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel objects, tools, drive a vehicle using standard vehicle controls, standard keyboards of office equipment or controls; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds, and assist persons with disabilities using mobility devices board and de-board from the vehicle. Specific vision abilities required by this job include close vision, night vision, and the ability to focus from near to far or far to near objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Usual office environment. The noise level in the work environment is usually moderate and subject to electronic influences. Work will take place within office, Transportation Network vehicles and public environments. Occasional evening work will be required. Out of town or out of county travel or overnight lodging may be required on occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provides direct supervision to the Transportation Network (LINK) public transit drivers and dispatcher/scheduler.

Works under the general supervision of the Executive Director or Deputy Director

Send resume, cover letter and three references by January 25, 2021 for first-round consideration. Job description at

Application Deadline: January 25, 2021