Frequently Asked Questions
We will continually add to this page as more questions are asked.
Q. Will the schedule for the virtual conference be different from the original hybrid conference?
A. The schedule for trainings will remain mostly the same. We are looking at making some adjustments to the awards ceremony, entertainment, and possibly pre-conference sessions. We will also not have a Sunday morning breakfast/raffle.
Q. I have already paid for my conference registration. How can I get a refund?
A. Due to the time consuming nature of processing so many refunds, we ask for your understanding in that it may take up to a month to see your refund. If you paid by credit card, we will issue this to the card you used at registration. If you paid by check, we will issue a refund by check. If you have not received your refund by February 15th, please contact SDAO Member Services.
Q. What happens with my hotel reservations?
A. If you reserved a room under one of our room blocks at the Graduate Eugene or Even Hotel, your room will automatically be canceled without penalty. If you booked a room at a different hotel, please call them as soon as possible to avoid any unnecessary charges.
Q. Do I have to sign up for the virtual platform? How can I access it?
A. Your registration automatically grants you access to the platform. In the coming weeks, we will be sending information to all attendees about how to login and navigate the site. Please watch your email inbox.
Q. Do I need to select the sessions I want to attend?
A. During registration, we ask what sessions you are interested in attending primarily for in-person seating purposes. Due to the fact that we do not have to worry about that in the virtual environment, please do not feel required to select sessions. You may go to any session that you feel is worth attending.
Q. Will pre-conference sessions be available at no charge?
A. Yes! All conference programming will be offered at no charge.
Q. Do I need a computer to attend the conference?
A. You can attend the conference with your computer or mobile device. However, you will have full functionality if you are using a computer.
Q. Will sessions be recorded and available at a later date?
A. Yes! All recordings will be accessible for up to 90 days in the platform.
Q. Some sessions I wanted to attend at the conference are credit eligible for the SDAO Academy. Will these credits be counted as in-person credits?
A. Yes. Since the conference was originally intended to be in person and pivoted to fully virtual, all credits will be considered in-person credits.
Q. What will be the process for board member nominations and elections?
A: All caucus meetings and the Annual Business Meeting will be accessible only on the virtual conference platform. To attend, you must register. SDAO board member positions open for nomination and the incumbent representatives include:
- Fire: Ben Stange, Polk County Fire District #1
- Irrigation: Brent Stevenson, Santiam Water Control District
- Sanitary: Nick Bakke, Rogue Valley Sewer Services
- At-Large (From fire, water, port, park & recreation, irrigation, or sanitary): Scott Stanton, Umatilla County Fire District #1Adam Denlinger, Seal Rock Water District
- True At-Large (Not from fire, water, port, park & recreation, irrigation, or sanitary):MaryKay Dahlgreen, Lincoln County Library District
- If you are intending to self-nominate at your caucus meeting for one of the above positions, please notify SDAO staff at email@example.com by January 20th to ensure we are prepared for you to speak at the meeting.
- Each nominee (either self-nominated or nominated by another individual) will be required to give a three-to-five-minute speech during their respective Zoom caucus meeting.
- Following nominee speeches, voting will commence via a survey link that will be provided in the Zoom chat during the caucus meeting.
- On the online ballot, voting delegates will be required to cast a vote for one person and list their district to ensure there is only one vote per district. Voting delegates may only cast a vote if they have attended the caucus meeting.
- If a district has more than one vote submitted for the same person, only one vote will be counted.
- If a district has multiple votes and for different people, all votes for that district will be removed from the count.
- Caucus voting will be open for one hour to allow for everyone to access the link and accommodate for any technical difficulties. Once voting has closed, SDAO staff will tabulate the votes of those caucuses with seats up for election and report the results to all conference attendees via the platform messaging system.
Annual Business Meeting:
- At the Annual Business Meeting on February 12th, we will hold board elections. Caucus chairs will report their caucus's formal nomination based on the results of their respective vote.
- District voting delegates will then cast their vote at the meeting.