The SDIS Best Practices Program is available to all SDIS Property Casualty Program participants. Its purpose is to assist districts with implementing best practices to mitigate risk in areas of high exposure. This year’s program offers each district up to a 10% credit on 2018 general liability, auto liability, and property insurance contributions by completing requirements in the following five credit categories.

To receive credit, the Best Practices Survey (located on the SDIS insurance site) must be reviewed and submitted by a district representative. The district representative will verify completion of the credit requirements within the survey. The deadline to complete the survey is Friday, November 17, 2017.

1. Affiliate Organization Membership – Credit: 2%
You will receive a 2% credit for being a member of any of the following affiliated organizations:

• Oregon Fire District Directors Association
• Oregon Fire Chiefs Association
• Oregon Water Resources Congress
• Oregon Mosquito and Vector Control Association
• Oregon Recreation and Park Association
• Oregon Public Ports Association
• Oregon Association of Clean Water Agencies
• Oregon Association of Conservation Districts
• Cemetery Association of Oregon
• Oregon APCO-NENA
• Oregon Transit Association
• Oregon People’s Utility Districts Association
• Oregon Association of Water Utilities
• Oregon Library Association
• Oregon Economic Development District Association
• Oregon PRIMA

As we have several district types, this is not a comprehensive list. If you are a member of an organization that is not listed above or has qualified in prior years, please contact Jaime Keeling by email at or by phone at 800-285-5461 x 122.

2. Checklist (Employment Practices or Cyber Liability) – Credit: 2%
Districts with Employees
Districts with employees will need to complete the Employment Practices Checklist focusing on employment practice liability exposures to receive 2% credit for this category. This checklist is available within the Best Practices Survey.

Districts without Employees

Districts without employees will need to complete the Cyber Liability Checklist focusing on cyber liability exposures to receive 2% credit for this category. This checklist is available within the Best Practices Survey.

3. Online Training – Credit: 2%
SDAO uses SafePersonnel to facilitate the online training program. Trainings are not accessible through the SDAO website. A personalized training website is created for each member district to access the training library and take online courses. If your district does not have a training website set up through this program, please contact SDAO Member Services to get started. You can call us at 800-285-5461 or send an email with your name, district, and email address to We will send your information to SafePersonnel. If your district’s training website has already been created and you need assistance accessing the information, please contact SafePersonnel at 800-434-0154.

Districts with Employees
Employment related claims are one of the biggest exposures to the SDIS property/casualty insurance pool. Proving that members have provided sufficient training to their staff is one of the considerations of a more successful defense against this type of claim. To receive credit for this category, you must have the majority of your employees complete either of the following online courses:

• “Discrimination: Avoiding Discriminatory Practices”
This course provides an overview of some best practices that will help manage a diverse environment, avoid discriminatory behaviors, and create a culture that embraces acceptance and respect for all.

• “Sexual Harassment: Policy and Procedure”
The goal of this course is to train staff on how to handle sexual harassment concerns. The course will review sexual harassment in the workplace, handling sexual harassment complaints, remedies for sexual harassment victims, and sexual harassment policy considerations.

Districts without Employees
We have seen a large increase in cyber attacks against member districts. SDIS’ reinsurance carrier is now requiring that all members be trained on cyber liability exposures. To receive credit for this category, you must have all board members who are responsible for district funds (check signing, deposits, bank reconciliations and other accounting responsibilities) complete either of the following online courses: 

• “Browser Security”
A large number of cyber attacks target browser activity. This course provides an overview of browser security and ways to browse the web safely. Topics include: the types of browser threats, the basics of browser security and safe browsing practices. 

• “Email and Messaging Safety”
Email is the primary means of attack from cyber-perpetrators. This course provides an overview of cybercrime via email, and how to employ safe email and messaging practices to avoid and help prevent cyber threats, attempts at fraud and identity theft.

4. Policy (Discrimination Workplace Harassment or Cyber Security) – Credit: 2%
Districts with Employees
Your district must have adopted a sexual harassment and discrimination policy. If you do not have one in place, you may download a sample policy.

Districts without Employees
Your district must have adopted a cyber security policy. If you do not have one in place, you may download a sample policy.

5. SDAO/SDIS Training or Board Practices Assessment – Credit: 2%
To receive credit, at least one board member or district staff needs to attend one of the following:

• SDAO/SDIS spring, summer or fall regional training
• 2017 SDAO Annual Conference
• Any SDAO/SDIS on-site risk management training conducted by SDAO risk management staff or management consulting staff during the current policy year (2017) 
• Any SDIS/OFDDA joint trainings. Current trainings being offered can be accessed via the event page.


Complete a Board Practices Assessment provided by the SDIS Management Consulting Program. Contact George Dunkel for more information and to schedule.